Introduction

Welcome to Heart of Landour Resort (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.heartoflandour.com//. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this Policy, please do not use our Website.

Information We Collect

• Personal Information We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide when you contact us or make a reservation through our Website.
• Non-Personal Information We may also collect non-personal information automatically as you browse our Website. This information may include your IP address, browser type, operating system, referring URLs, and other technical information about your device.

How We Use Your Information?

We may use the information collected for the following purposes:

• To Provide Services We may use your personal information to fulfill your reservation requests, communicate with you, and provide the services you have requested.
• To Improve our Website We use non-personal information to analyze trends, track user movements, and gather demographic information to improve the content and functionality of our Website.
• To Send Promotional Communications With your consent, we may send you promotional emails about our services, special offers, or other information we think you may find interesting.

How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers We may engage third-party service providers to assist us in providing the services and operating our Website. These service providers may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency)
• Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

Your Choices

• Opt-Out You may opt-out of receiving promotional emails from us by following the instructions provided in the email or by contacting us directly.
• Cookies Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we may have collected information from a child under 18, please contact us immediately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [heartoflandour@gmail.com].